Personal Service

S3M Insurance Services provide a range of personal services to their clients, which can help ensure that their clients’ employees are well-informed and well-supported when it comes to their benefits. Here are some examples of the types of personal service that an employee benefits broker may provide:

1. One-on-one consultations: An employee benefits broker may offer one-on-one consultations with employees to help them understand their benefits options and select the plans that best meet their needs. This can be especially valuable during open enrollment periods, when employees may have questions or need additional guidance.
2. Claims assistance: An employee benefits broker may provide claims assistance to employees who experience issues with their benefits claims, such as denials or delays. The broker can work with the employee and the benefits provider to resolve the issue and ensure that the employee receives the coverage they are entitled to.
3. Employee advocacy: An employee benefits broker may serve as an advocate for employees who have questions or concerns about their benefits. The broker can work with the benefits provider on behalf of the employee to ensure that their concerns are addressed and their needs are met.
4. Wellness programs: An employee benefits broker may offer wellness programs to help employees improve their overall health and well-being. These programs can include activities such as health screenings, fitness challenges, and healthy lifestyle education.
5. Benefits education: An employee benefits broker may offer benefits education sessions to help employees understand their benefits options and how to use their benefits effectively. This can include information about deductibles, copays, and other key features of their benefits plans.

Overall, by providing personalized service to employees, an S3M Insurance Services can help ensure that employees feel supported and informed when it comes to their benefits. This can lead to increased employee satisfaction, engagement, and loyalty, as well as improved overall health and well-being.